Shipping & Returns
Shipping: To provide a smooth internet shopping experience, TURN ships orders every business day, Monday through Friday. That means your online stock purchase will be in the mail within one business day after the payment is confirmed (does not apply to myTURN custom orders). You can select your preferred shipping option from the United States Postal Service (USPS) and Federal Express (FedEx) during checkout. You will receive an email confirmation with tracking information once your order has shipped. TURN reserves the right to cancel any order that appears suspicious or fraudulent and will be reported to proper authorities.
International Shipping Disclaimer: You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing your TURN order. We do not collect this beforehand, and cannot give you an estimate of the cost as it varies around the world.
Expedited Shipping Disclaimer: FedEx Overnight, 2-Day, and 3-Day Express Saver services are not guaranteed to ship same day if the order is placed after 1:00pm PST.
ReTurn Policy: At TURN we aim to please by creating innovative high quality products that have been fine tuned through long periods of development. We hope our passion for getting it right shines through but if one of our products fails to meet your needs for any reason the item can be returned within 30 days of the shipping date for a full refund - no questions asked. Please note that due to the nature of custom apparel we do not accept returns (for refund or exchange) on any custom myTurn product unless due to a quality issue.
ReTurn by Mail: To return an item by mail for a full refund please mail it back with a note and order number (preferably the packing slip included in the original parcel) to:
Turn Gymnastics Apparel // Attn: Returns // 1610 Harrison Street, Suite B // Oakland // CA // 94612
A refund will be credited upon review within 7-10 business days of receipt.